What should Birmingham’s Brand Be?

When people ask me what Birmingham’s brand should be, I often remind them that a brand isn’t just a logo or a tagline — it’s all the memories and associations people have with our city. Every visit to Regions Field, every game at Protective Stadium, every time they read about a breakthrough from Southern Research […]

Coca-Cola’s Iconic Bottle – A Masterclass in Distinctive Assets

The Problem In the early 1900s, Coca-Cola faced a daunting problem: Copycats. Competitors were riding on the company’s coattails, copying the brand’s straight-sided bottle – which was easily imitated – eroding market share and confusing consumers. Something had to be done. In this sea of sameness, Coca-Cola needed a way to stand out, to be […]

Navigating the Tech Tsunami: The Indispensable Role of Your Marketing Solutions Partner

Keeping up with constant technology changes can be exhausting. Only 12 years ago, there were 150 marketing automation platforms to boost and optimize marketing efforts. There are 11,038 options, as of today, to streamline workflows and assess campaign performance. Last year, Web3 and NFTs dominated technology conversations, and then AI emerged, transforming business and personal […]

A Guide to Removing the Luck From OTC Marketing

In today’s crowded over-the-counter marketplace, it’s more important than ever to balance innovation, customer-centricity and data-driven insights to drive marketing success. Our experts John Gardner and John Petersen break down three impactful OTC marketing strategies to help you generate demand and unlock sales. 1. Drive Relevance and Resonance with Content In a world where consumers […]

Another Day, Another Data Breach (Thank goodness it’s not yours – this time.)

Data breaches are becoming increasingly common, and no industry is immune to the threat of cyberattacks. In healthcare specifically, consumer data security cannot be left to luck. Personal health information (PHI) is highly sensitive, valuable and among the most regulated, making it a prime target for cybercriminals. Data breaches are not only a financial threat, […]

There is nothing artificial about luck.

They say machines will take over the world. Just think about it. They process information at a rate over a million times faster than humans, they don’t take sick days, they don’t have Zoom fatigue, they don’t care about remote working locations, quality of snacks, development plans or bonus calculations. They are unable to be […]

Removing The Luck From Personalization In Healthcare

In a recent New Yorker cartoon, a woman muses, “I hate the person my targeted ads think I am.” As people become more familiar with how their data can be used in a personally relevant manner, their expectation for authentic personal messaging increases as well. It’s like your mom knowing not to give you a […]