As a Senior Digital Project Manager, you will be responsible for defining, planning, and directing the successful delivery of multiple large-scale digital/web projects with aspects of Agile with Scrum and traditional SDLC environments.

This position reports directly to the team’s Program Director and works closely with cross-functional project teams (business intelligence, strategy, UX, creative, development, and more), client contacts, and other agency partners while functioning as a central point of contact for all project-related information. Additionally, this senior leader will serve as a mentor, and possibly direct line manager of more junior project managers on the team.

Here’s what you’ll do:

  • Establish strong relationships with clients by providing them with technical acumen, executional thought leadership, and an understanding of their business, their needs, and requirements
  • Collaborate with the project team to identify the approach, budget, deliverables, and schedule to deliver complex digital projects within established constraints and sets clear expectations with the team for their role in delivering the project
  • Apply appropriate project management methodology to successfully drive delivery – projects may utilize Waterfall, Agile, or a hybrid methodology (Senior PM is expected to be fluent and adaptable to various PM methodologies)
  • Communicate scope/schedule variances to the team and provide solutions for addressing
  • Maintain a clear understanding of the overarching strategy on all assigned projects
  • Oversee the architecture and implementation of interactive projects while also maintaining production knowledge by keeping current with industry developments
  • Manage project lifecycle including resource management, estimate to actuals management, project plan adherence, and ensuring functional requirements are met per specification
  • Prioritize work so not only the most urgent work is completed, but also the most important
  • Generates draft SOWs and assists in billing details
  • Manage project schedules and budgets, and ensure project progress from conception to completion including change management while maintaining a clear and reasonable vision of ‘next steps’ and the ‘big picture’
  • Develop risk and change management plans that accurately reflect the scope of work and resources available
  • Develop resource plans by working with PMO peers and team leaders to ensure appropriate resources are in place throughout each project
  • Deliver instructions in a clear and concise manner, providing proper materials and documentation

Here’s what we’re looking for:

  • 5+ years of experience managing digital projects, preferably in a consulting or agency environment, across a diverse set of deliverables (websites, emails, social, etc.)
  • Strong experience using marketing automation platforms; Hubspot and Saleforce preferred
  • Solid track record of successfully delivering digital projects, particularly web and email, from start to completion, on time and within budget
  • Competent knowledge of one or more of the following: software development life cycles, functional/technical requirements, web development processes, digital strategy, and user experience within web/mobile
  • Strong communication, organization, and follow-up skills
  • Leads an effective and efficient discussion, ensuring discussions stay on track and lead to a solution and/or clear next steps
  • Exhibits strong listening skills and the ability to tactfully communicate a position on relevant issues to reach team consensus
  • Effective problem-solving and negotiation skills to mitigate conflict or risk
  • Thinks clearly and diplomatically when participating in a discussion to field complex or sensitive questions from internal or external parties
  • Professional presentation, training, and client-facing skills
  • Competent understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations, and run team meetings
  • Ability to work independently and thrive in a fast-paced environment
  • Proficient with various PM tools, including Jira
  • Strong attention to detail with the ability to multitask across multiple projects
  • Positive, team-player attitude